huggytree
06-03-2009, 08:55 PM
this one isnt as bad as the last, it just annoyed me and id see what you'd all do
tub replacement, valve/mixer trim was missing a screw on the finish (for the handle)...since all it was was a screw i offered (-$20) for the homeowner to install it themselves..they seemed thrilled to say yes (husband is handy).
I called Moen, set up for a 2 day delivery of the screw for free.
I get a call...it came w/ 2 screws and we cant get it to work.
oooookaayyyy.....so i go over take out the screw they had in (which was too long), put in the other screw...out the door...1.5 minutes....
if one doesnt work hmmmmm maybe the other one will eh?
should i have asked for my $20 back?
i didnt, but boooooooy i wanted to...very annoying...i just dont get it...
tub replacement, valve/mixer trim was missing a screw on the finish (for the handle)...since all it was was a screw i offered (-$20) for the homeowner to install it themselves..they seemed thrilled to say yes (husband is handy).
I called Moen, set up for a 2 day delivery of the screw for free.
I get a call...it came w/ 2 screws and we cant get it to work.
oooookaayyyy.....so i go over take out the screw they had in (which was too long), put in the other screw...out the door...1.5 minutes....
if one doesnt work hmmmmm maybe the other one will eh?
should i have asked for my $20 back?
i didnt, but boooooooy i wanted to...very annoying...i just dont get it...