PDF Reader

[billbenson]

I had a customer yesterday who needed a product manual. He wasn't very computer literate, but could fumble around well enough. I sent him a pdf manual. He couldn't open it.

Long story short, the IT department had taken Acrobat Reader off all of their computers because of a conflict. So this company was at least big enough to have an IT department or person.

Talk about an IT guy that doesn't know what they are doing. Even my customer called him an idiot.

[Spider]

Silly, it may be, but aren't there other pdf readers besides the one Acrobat makes available?

[billbenson]

Yes, but this company nad no pdf readers. Plus, its standard windows software so the IT guy was avoiding looking for the problem reather than fixing it.