I had a problem customer yesterday.
it was an insurance call and 1/2 way through the repair the price was given ($200) and the homeowner refused to pay. I called the insurance company and they covered my expenses up to that point.
so i left the house with the pipe cut wide open, mess on the floor and walked out the door. the wife said im sorry (husband was on the phone at work)
The wife is handicapped in some way(seems like an 8 year old in the head). Very hard to comunicate...they had all their belongings piled right where i had to work.
I had to move a few things to the other side of the room.
got a call from the insurance company today with the warning...husband says you yelled repeatidly at the wife and did secondary damages to his house. He said he is calling the police on you.
oh how nice.....what a dream customer....the wife was arguing with the husband on the phone over just paying me and getting it done...she was on my side...and i dont yell at handicapped people..i treat them very well....no such thing happened....and he's saying i damaged his guitar....i moved it, along with some furniture....i was veeeery careful....
I did touch his Belongings...now anything they find they can blame me for...yea its made up...but how can i prove anything....now im stuck paying just to get rid of him or spending time in court or putting a claim in to my insurance...
do any of you have policies against touching a homeowner belongings?
i work in basements all the time, ontop of junk every day...i cant make the homeowners move it all for me...i am at risk of jerks like this every day...
any idea's?
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