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Thread: bad customer

  1. 08-10-2009 05:45 PM #21
    huggytree
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    Im always positive in front of customers...i always try to be friends no matter how irriated i am...

    got some more calls today and did those jobs instead of getting to her early...i was expecting a call to cancel...im shocked it didnt come
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  2. 08-11-2009 05:41 PM #22
    huggytree
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    did the project today

    had to redo everything her 'friend' did...faucet installed wrong,drains installed wrong, garbage disposal broken, home depot disposal flange wouldnt work.

    i charged her more than i originally estimated, but she got a new disposal.

    i spent an extra 30 minutes trying to get her Home Depot disposal flange to stop leaking...i finally threw it out and used my own...

    she said she learned her lesson with hiring a friend/handyman, but i dont think she liked my final price...she did bring up future work, but that was before the final bill.

    she was very nice and things were friendly...she was just happy to have a kitchen sink.
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