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Zoho is a pretty solid choice in my opinion. Easy to use and setup.
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We use Sugar CRM and Zoho. Zoho also has a pretty good email marketing tool
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Check out some of the open source CRMs. SuiteCRM and Odoo are the two that come immediately to mind, but there are a bunch out there, and lots have online demos so you can give them a whirl before you bother trying to download and install.
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