this one still gets me!!! dumb dumb dumb.....betting on the come means giving some super deal or price or service in the hope of some future good thing from the person....
i have done this once this month....a big buyer , supposedly, is coming and wants me to hold something for him... totally against our policy..... i really want his business...etc etc..and we emailed lots over the time and sent pictures etc etc....so i do it on 2 800$ pieces....... it drags out for a couple of weeks....and isnt happening .....
then it happened again this month,,,i take one day off and dh and son jon let some big time [???] dealer, lay back 3 items....just 2 days on a promise from her..... but it doesnt happen....
and worse one of the pieces was in the pile a very good prospect is coming to see and it would possible have tempted this very interested customer to fly here..it actually put off her trip to us...... i had to tell her i didnt have one available....which gets to slowing someone out of the deal....
our policies are so tested and thought out...and for such good reasons....as proved when we get stuck or messed up by betting on the come....
this is also a phrase from the antique world...where you might buy junk from someone who easily says ...when i get this great thing you will get first dibbs.....
my good customers know our rules and dont buck them...they are the ones who should get the extras ,,,not some unknown person....another bad thing about beting on the come...is the framework of the first deal with someone will easily be expected in all future deals....
hope this helps someone out there....
im not mad at either potential customer...i never blame anyone for asking anything....its our response thats the key...
ann
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